Customer Support
Our mission is to provide secure, innovative, and customer-centric banking solutions that empower individuals and businesses to achieve financial success. We are committed to leveraging cutting-edge technology, financial expertise, and exceptional customer service to build lasting relationships based on trust, transparency, and reliability.
To be the most trusted and technologically advanced financial institution, setting the standard for excellence in online banking while fostering financial growth, inclusion, and security for our customers worldwide.
To revolutionize digital banking by providing secure, seamless, and innovative financial solutions that enhance customer convenience, trust, and financial growth.
Access your money effortlessly with quick and convenient withdrawal options.
Securely deposit your funds with ease, ensuring immediate account updates.
Send money instantly and securely to any destination, anytime.
Enjoy seamless transactions at the most competitive rates, saving you more with every transfer.
Experience peace of mind with our advanced security measures protecting every transaction.
Trust. Innovation. Growth.
You can transfer your funds within Lumina Trust Bank or other banks we support by adding your beneficiaries.
We have two deposit schemes for you - the Deposit Pension Scheme and the Fixed Deposit Receipt.
We have several plans to apply for a loan. You may apply to our loan plans by submitting some of your valid information.
To be an account holder you have to open an account first.
After registration you need to verify your Email and Mobile Number.
Deposit some funds before applying on any FDR or DPS plans.
Now you can get any of our services as our registered account-holder
Can't find your answer here? Just send us a message for any query.
Contact UsOpening an account is quick and easy — simply visit our website, click "Sign Up," and follow the registration process.
Yes, we use advanced encryption and security protocols to ensure your transactions are protected at all times.
Lumina Trust Bank offers some of the lowest transaction fees in the industry, ensuring cost-effective transfers for our customers.
Transfers are processed instantly, but depending on the destination bank, it may take 1–3 business days for funds to reflect.
Yes, our online banking platform lets you manage your account from anywhere, anytime, on any device.
You can easily reset your password by clicking "Forgot Password?" on the login page and following the instructions.